It may be surprising that people in general just ___________________.

[材料题] (1)You will be surprised how often people simply want to get things off their chests. All you have to do is just listen. Keep on listening. Don't answer back, and in nine cases out of ten, your staff will leave your room perfectly happy and satisfied. (2)Even ordinary things should be noticed and appreciated. That's what the smart boss does. So you shouldn't just praise once and forget about it. If someone has done a good job, you should mention it again and again and again, because for most of us the desire for appreciation is never satisfied. (3)Moreover, a good supervisor (监管者) certainly notices the changes in all members of his staff and asks about them. When a staff member is back from leave, the good supervisor asks the staff member how he enjoyed his time off. He welcomes him back with a cheerful smile. It is just these small touches that make all the difference between a pleasant and unpleasant working environment.(4)It is a fact that anyone loves being given attention, and you have to rec

单项选择题1.It may be surprising that people in general just ___________________.: A、feel happy and satisfied often; B、wish to reveal their innermost feelings; C、listen to what others have to say; D、want to answer back when told something

单项选择题2.To be a smart boss, you should ____________________.: A、only praise your staff members for a good job sometimes; B、show your craving (渴求) for appreciation again and again; C、take notice of ordinary things and show your appreciation; D、do a good job and expect your staff members to praise you

单项选择题3.We can guess that these small touches of your care __________________.: A、enhance the pleasant feelings at work; B、urge your staff members to come back; C、enable yourself to go on working; D、keep your staff members working hard

单项选择题4.It is a general fact that people _______________________.: A、want good results in their work; B、want to work without being bothered; C、would become constructive (建设性的) when neglected; D、have a strong desire for attention

单项选择题5.The passage is mainly about _____________________.: A、praise being better than criticism; B、how to be a smart boss; C、listening to your staff; D、making a difference

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